Kapwing Data Subprocessors
What is a Sub-processor?
A sub-processor is a third party service provider who have, or potentially will have, access to or process personal data that Kapwing processes for Kapwing Users.
Before engaging any service provider, including the sub-processors, Kapwing performs due diligence to assess vendor security. The service providers and sub-processors we engage with are subject to terms that are designed to ensure that these service providers process personal data only for the purposes of providing services to Kapwing, and in accordance to our commitment to Kapwing users and the applicable data protection laws.
List of Third-Party Sub-processors
For a full list of Sub-processors, and how Kapwing uses their services, please see the tables below.
Platform (Part of service offering)
These Sub-processors help Kapwing manage and provide the Service:
| Stripe | Transaction processing, fraud prevention, and compliance | DPA | USA |
| MongoDB | Storing and managing all user and application data. | DPA | USA |
| Cloudflare | Delivery of video content | DPA | USA |
| Google Cloud Platform | Video storage and processing | DPA. See webpage on GDPR | USA |
The below vendors power Kapwing's AI workflows:
| Assembly AI | Transcription | DPA | USA |
| Dolby | Audio enhancment | DPA | USA |
| ElevenLabs | Text to speech voices and dubbing | Privacy Policy | USA |
| Google Cloud (Text to Speech, Google Translate) | Powering multiple AI-based features (Translate, Text to Speech) | DPA. See webpage on GDPR | USA |
| OpenAI LLC | Powering multiple AI-based features like expand image, script to video, smart BRoll, text to image, and AI Video Generator. | DPA | USA |
| Rev | Transcription | DPA | USA |
| Winroad/Cutout Pro | Erase backgroud | See https://www.cutout.pro/privacy | Hong Kong (China) |
| DeepL | Translation | Privacy Policy | Germany |
Business Operations
These Sub-processors are used to manage our business and continue providing you services. From internal documentation to analytics, these services are used behind the curtain to help us plan and run the business smoothly.
| Amplitude | Product Analytics | DPA | USA |
Customer and Support Services
These providers are engaged when someone fills out a form on our website or emails for technical support.
| Freshworks | Customer Support tickets | DPA | USA |
| sendgrid | User and customer emails | DPA | USA |